The Information Technology industry has various Data protection and business continuity needs. Software Technology Parks of India can provide customized solutions for the customers. Existing data communication customers can use the local loops more efficiently by using the same to connect to the DR site at Software Technology Parks of India for their backup services during scheduled backup hours. Depending on the data size, the same local loops can be used or customers can upgrade their local loop bandwidth.
Some common Data protection services identified are:
# Remote backup services
Customer data is backed up over high speed dedicated Metropolitan Area Network from the customer corporate facility to the world-class data center at Software Technology Parks of India Network Operation Centre. Software Technology Parks of India will run the daily incremental backups and weekly full backups with two-week library retention of the customer backup tapes and standard round the clock customer support. The data can be backed up to Disk or tape depending on the customer requirements.
# Remote Tape Backup
(File Transfer Protocol and backup software based) In this service provisioning, the final destination of customers data is the tapes on the tape library. However the restoration time taken is longer since tapes are sequential devices and the correct media set has to be loaded manually during restore.
# Remote Disk Backup
(File Transfer Protocol and backup software based) In this service, the final destination of customers is on Disk array which is a random access device making restores easier. Since a copy of data is available on the disk, users recover data quickly.
# Enhanced Backup
This service allows for the online backup and restoration of databases like Oracle, DB2, M.S. S.Q.L. and Microsoft Exchange.
# Managed Vaulting Services
Organizations with more stringent security requirements may select this maximum data protection solution. After storing the critical data on tape, Software Technology Parks of India removes these tapes from the library and then places them in a secure off-site location. Software Technology Parks of India manages the rotation of those tapes between the tape library and off-site vaulting location according to the customer specified time frame.
# Remote Network Access Storage services
The storage or remote drive appears to the customer as a local drive to which the users can add, delete, change etc. The data resides on the disk in the Network Access Storage appliance or disk array with Network Access Storage head.
# Remote Server services
In this service, the data is available on the disk array at Software Technology Parks of India. In the event of disaster, an application server provided by the customer or Software Technology Parks of India is mobilized to access data from the disk array drive dedicated to the customer. The same server can also be co-located on the Internet for access by global customer.
# Customized Services
Software Technology Parks of India is committed to provide flexibility as per the customer disaster recovery plan provided it is within the scope of its managed Disaster Recovery services with respect to the data size, data availability i.e. on-line or near-line or off-line, accessibility (over Wide Area Network or manual), restore frequency etc